
My uncle (RC) died last year and I am his executor. When I reviewed his post, I was surprised to find an invoice from the direct line directed to the “RC perpetrators”, saying that “the final payment of 148 pounds sterling had delayed” to insure his canceled car. This was news because my uncle did not have a car.
I felt annoyed with this and called the insurance company to suggest that he owes us money, not the other way around. Politics of 670 pounds sterling on Hyundai The i3 was automatically renewed in September 2023 But he got rid of the car two months later and died in May 2024.
Even if he was my uncle, who was in the late eighties and was fine, he still has The car, I cannot understand how the insurance company believes that it is reasonable to ask for money from the port. Regardless of the absence Ingenuity, it should have been alerted by the closed bank account.
Q. London
Last year, you were assigned to link two properties after the death of your father and vinegar, and the bureaucracy was overwhelming. This was the last straw. Each institution has a different process, as you say, and while some want to deal with “Sadmin” online, others ask for material documents. By the time you arrived this request, you have enough.
After she called Direct Line, move quickly to make things right. You have regained 700 pounds to the previous year’s policy and also gave your family a 200 -pound compensation because “its service is less than our expected standards.”
“We have a team dedicated to customer support, however, on this occasion, the correct procedure was not followed to cancel the SE’s uncle’s policy. We have made our sincere apologies to SE, and stressed that the policy has been canceled and the fees were relinquished.”
This was not about money. You want companies to do better to help the bereaved. “How many people are the same as me?” You are wondering.
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