The face: If you are the luxury owner of the best Samsung Sound Samsung line from 2024, you are likely to have spent a harsh week. The company admitted that the CRAPPY software has been able to “specific” “specific” style bricks from the Soundbar collection last year, which turns it into an expensive paper weight.
The confirmation comes directly from Jim Kitk, the head of the Samsung Electronics, American Electronics. In a statement on the edge, Kiczek The name It is a “error in updating programs” that affected some of the company’s 2024 sound tapes. Samsung says now free repairs to all affected units regardless of the warranty status.
For some context, the reports began to be overwhelmed last week about the pioneering Samsung HW-S990D Soundbar, which is going after the fixed program update. The owners complained that while these distinguished systems were working to run them, they frozen on EARC TV inputs. Then they became completely unwanted and cut off from the Samsung SmartThings app. None of the resetness or restarting can be revived.
The problem is not limited to q990D only. there are many Reports Via Samsung, Reddit, and Avsforum community on the HW-Q800D and HW-S801D community that suffer from the same fate.
These reports also state that the support of Samsung customers did not have an answer. All they said is that the case was sent to the guarantee team and that they are waiting for a response.
What makes this position especially painful is that the correct program correction does not seem to be reconciled this time. It seems that these tucked bars are required by physical reforms to return them to life.
It seems that the fixed -made vehicles of the animals that cause all this audio pain is the 1020.7 version. Several high -end samsung sound tapes have been assigned to install them automatically, which is why the problem is spreading quickly across multiple countries such as the United States, Austria, Malaysia and beyond.
For those with Samsung speakers working, the advice is to turn off automatic updates immediately.
Despite the Snafus software, it is still a poor scenario for those who have aggravated the impressive Samsung collection for 2024, such as the well -reviewed Q990D. Instead of the theater’s voice, they get expensive silence.