My mother was diagnosed with dementia after years of moving to the United Kingdom from Europe from the mainland to work.
We have tried many ways: I lived with a friend for a while, but this had to end after we found that he was sexually abused; She lived with me, but this became impossible because her illness caused her to become offensive. In the end, we moved her to her country of origin where she had a home and employed a care factor.
This arrangement collapsed when my mother invited a strange person to move with her and refused to allow Care worker or anyone else at home. The man took advantage of her financially and then disappeared.
she suffer A mental collapse, and after I tried again and repeated fire at home, it had to be divided. she’Now in a care house in her mother country. I have been appointed by her legal guardian by a court in which she now lives.
You need to close the Barclays account She opened when she moved here because she is no longer residing in the UK, and therefore it is no longer eligible for banking service.
However, since April, I have been suffering for a sense of bank employees about the documents they were requesting to prove legal guardianship. I have been differently differently that they only need the original court order, and that they need to translate the court’s order through a recommended service that costs me 650 pounds.They need an accredited translation and Apostille (the official verification of the foreign language document) of the court’s order.
I paid 150 pounds sterling for translation service to obtain a translation certificate and returned to my country to obtain Apostle from the original document from the notary, just to be informed that it is actually the translation that needs Apostle.
A notary will not be fulfilledLanguage translation. Things became more blurry and beaten and ended with crying in the branch.
After weeks of the pleading, I finally received a list of documents that Barclays accept “May”, but it is mysterious and I feel confused from getting wrong documents again. Please help.
The name has been blocked
I decided to publish an account with a decrease with your mother in detail to confirm the importance of closing this account and how it was painful for Barclays staff for you. However, you have blocked your country’s original name to reduce the opportunity to get to know your mother.
The orders of legal guardianship issued by foreign courts cannot be uncommon and that they challenge the belief that Barclays does not seem to have a process to deal with it. Not only did Barclays staff to make it, but they were silent for several consecutive days after their last whims obeyed, which requires you to chase progress. There was nothing.
It took a possibility of a title to demand a clear set of guidelines from Barclays, in addition to a fame batch of 150 pounds, for distress. She now says she has the documents you need to close the account. A spokesman said: “We are very sorry for the service [the customer’s daughter] Experienced. We must clearly explain the additional steps required. “
Account issues in the United Kingdom as well
The closure of a person’s account of the loss of mental abilities can also prove the presence of a wild goose chase for UK citizens, such as LC From oxfordshire found.
LC’s husband suffers from Alzheimer’s disease and lives in a care house. LC recorded a power of attorney offensive, which allowed her to manage its affairs, and in April she wrote to their bank, Halifax, to ask if she could merge the personal account she owns with another bank with the Halifax joint account of the couple.
“I need to reduce the number of banks and accounts that I am responsible for,” she writes.
Halifax insisted that the joint account should be in its only name before the merger occurs and that her husband will have to sign a authorization model by removing his name. “He could no longer sign his name, and even if he could, he will not understand what he was signed,” she wrote.
Call phone to explain LC and was told to visit a branch. The branch employees were unable to help, a message was proved that it was fruitful, and so did it again and a third.
When she wondered about her behavior, Halifax admitted that LC gave an incorrect advice about switching requirements. It is now allowed to make the merger and pay 350 pounds sterling as compensation.
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