Airbnb added to the shame I felt after suffering years of home abuse money

I spent years in an abusive relationship with the lesion of alcoholic sex and notorious reputation. In 2018, it was liberated when he moved abroad to escape from his credit. A year later, I tried to make the first reservation on Airbnb, just to cancel it because my account was permanently banned.

Airbnb She refused to tell me why. Later, I discovered that my ex -husband had used a phone number, his email address to prepare one account in his name, and an old email address for me to prepare a second. I did not receive any notification to use my phone number, but I found, in my abandoned email account, several emails addressed to my ex -husband.

I was afraid that he might have done a terrible thing in a rented property and his ban, and because he used my details, he also banned me. Airbnb recently Tell me that the embargo is related to fraud. In 2020, I tried to reserve againBut after 24 hours the reservation was canceled, and my account got. Five years later, I noticed that all the four accounts that were canceled are still visible on the platform – the two created by me, and the second who were prepared using my former wife’s details – and I am still banned. Airbnb promised to look at it but no longer.

Home violence brings a lot of shame, and is forced to explain it every time that Airbnb agents feel very personal and insulting. But the real shame lies with Airbnb – allowing a man who is in practice to steal my identity, perpetuate abuse and maybe Those are at risk.
The name and the title were blocked

The statute includes strict identity tests on new and current account holders, including verifying contact details through “trusted third -party sources”.

However, the operation was not presented until 2023. Tell me that your ex -husband had created the original account in 2013. It was never used, and it was closed in the same year.

The second account, which appears to be paid the fraud. It claims that your email, which shows in detail your circumstances, “has not been received.” She says she is investigating the reason, so “the appeal process can be reviewed for improvements.”

Airbnb has now returned your account and gave you a value of 200 pounds. “To help build our society and maintain confidence in our society, we suspend the suspected accounts to be fraudulent. We regret the time it took to resolve this issue,” she says.

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